What should I do if I receive an error while authorizing with the License Key?
During the authorization process, you may encounter the following errors related to the License Keys:
| Error text | Possible cause |
|---|---|
| "The key entered has already been activated on another device. Contact the seller of the Key." | You have entered a Key linked to another device. |
| "Invalid Key. Please try again" | You have entered an invalid Key. |
| "The Key entered is blocked. Contact the seller of the Key" | The Key is blocked at the request of the buyer or because of fraudulent actions detected on the part of the buyer. |
| "The Key validity was suspended. Contact the operator" | The Key is turned off by the Pay TV operator. |
| "The License Key has not been issued. Contact the operator" | The operator could not provide your app with the License Key. |
| "The License Key has expired. Contact the operator" | The Key has become invalid. |
| "Invalid API v3 authorization, the License is unavailable" | The operator uses software other than what is required. |
| "Your account was disabled" | The operator has frozen your account. |
